Coop Pillow Return Policy: Everything You Need To Know

Over the years, Coop Sleep Goods has become a reputable brand that has upheld a stress-free return process.

Although Coop stands behind the quality of their sleep products, they understand that pillow experience is individualized. 

If you are among the few unsatisfied customers, you can return your Coop pillow within 100 days of receiving it.

That’s over three months for you to sleep on the pillow and check for compatibility.

If you don’t like it, you can initiate a return and get a prepaid shipping label.

With that, you don’t need to worry about any deductions from your refund.

Read on as I dissect the full details of Coop Pillow return policy…

Are Coop Pillows Returnable?

Yes, of course. You can return your Coop pillows, provided that it’s still within the time frame. 

The Coop has a 100-night trial period for their pillows. 

This 100 nights is  a long time to decide whether you are comfortable with the pillow. 

If you are not,  Coop covers the return expenses, and you get a full refund.

What Is Coop Pillow 100-night Guarantee?

Every pillow you purchase comes with a 100-night sleep trial. If you are unsatisfied with what you got, you can return it within the 100-night trial.

What Is the Coop Pillow Exchange Policy?

Coop Exchange policy only requires placing a new order for a replacement item. 

If you want a better item, the exchange policy offers you the best way. 

You only need to follow the return process for the first one and place a new order after getting a refund.

What Is Coop’s Open Pillow Return Policy?

As stated earlier,  Coop aims to give you a stress-free return experience. 

They give a 100-night trial period so you can test the pillow.

And they know there is no other way to test a pillow than to open and sleep on it.

However, when you return an opened Coop pillow, they usually donate it to local charities, so you don’t have to worry about wastage. 

Used pillows don’t ever go back into circulation for sale.

How To Return a Coop Pillow

Returning a Coop Pillow is a straightforward process designed for customer convenience. 

If you are unhappy with your pillow within the 100-night return window, you can return it for a full refund.  

However, you must ensure that the pillow remains undamaged and has its original tags attached.

To return a pillow, you need to visit the returns portal to initiate it. You will need the order ID and your Zip code to start the return.

You will be directed to print a prepaid shipping label following the process.

After that, you can pack the pillow and attach the return label to its outside before mailing it to the return address.

What Is the Coop Pillow Refund Policy?

Coop offers you a prepaid return label to ship your pillow to the return address given to you for free. 

With that, you don’t have to worry about getting deductions from your refund. 

Unlike Pillow Cube, which charges a 15% restocking fee for returns and exchanges, Coop has such generosity.

Once they receive the pillow, they will issue you a full refund within two business days to the form of payment you made the order with.

What Is The Coop Pillow Return Policy For Amazon Purchases

If you didn’t place the order directly from Coop’s website, the 100-night return window is not applicable here. 

For Amazon purchases, you only have 30 days to return what you ordered if unsatisfied. 

It is essential to return it within 30 days because you will not get a full refund if it spans after that (Read Amazon’s Pillow return policy).

What Is The Warranty On Coop Pillows?

All Coop pillows come with a 5-year limited warranty.

With this, you can have peace of mind and rest assured that your experience with a Coop pillow will be as stress-free and comfortable as possible.

For five years of owning your pillow, Coop promises to cover all manufacturing defects, damages or quality issues you may experience with your pillow.

However, the warranty does not cover normal wear and tear, misuse or abuse of the pillow.

Coop Pillow Returns FAQs

Does Coop Offer Free Returns?

Yes. But that is if the reason for the return is due to Coop Error. In this case, there won’t be additional charges. However, there will be additional charges if there is another reason other than the one stated above.

Can I Return A Coop Pillow That I Have Slept On?

Yes, you can. After all, that was how you knew you were uncomfortable with the pillow. You can return a pillow that you’ve slept on. However, ensure that you follow the return and refund policy.

Can I Return A Coop Pillow For A Full Refund?

Yes, you can. You can return a Coop pillow for a full refund, but only if you return it within the stipulated time frame.